ORDERS & SHIPPING

When will my order ship?
Most orders are processed and leave our warehouse within 3-5 business days. You will receive a shipping confirmation email with tracking information as soon as your order is on its way.

What are your shipping options and costs?
We offer several shipping options at checkout. The cost is calculated based on the weight of your items and your delivery location. All delivery times are estimates and are not guaranteed.

Do you ship internationally?
Yes, we ship to many countries around the world! Shipping costs and delivery times vary by destination. You can see the available options and costs during checkout after entering your shipping address.

How can I track my order?
Once your order ships, you will receive a confirmation email containing your tracking number and a link to track your package. You can also track your order by logging into your account on our website.

My tracking hasn’t updated in a while. What should I do?
Please note that tracking information can sometimes experience delays. If your tracking hasn’t updated for more than 5 business days, please contact us and we will look into it for you.

RETURNS & EXCHANGES

What is your return policy?
We offer a 30-day return policy for items in their original, unworn condition with all tags attached. Return shipping costs are the responsibility of the customer. The refund will be issued to the original payment method once we receive and process the return.

How do I start a return or exchange?
To initiate a return or exchange, please visit our Return Center at tinygodsshop.com and follow the instructions. You will need your order number and email address.

I received a damaged or incorrect item. What do I do?
We sincerely apologize for the error! Please contact our support team within 7 days of receiving your order, and we will quickly resolve the issue for you.

PRODUCT & CARE

What materials are used in your products?
We are committed to quality and detail. Our products are primarily made from high-quality materials. For specific material details, please refer to the product description on each item’s page.

How should I care for my apparel?
To maintain the quality of your garments, we recommend washing them inside out in cold water and hanging them to dry. This helps preserve the prints and fabric.

Do you restock sold-out items?
We do our best to restock popular items, but it is not always guaranteed. Some designs are limited edition. To stay updated on new releases and restocks, follow us on social media.

WEBSITE & ACCOUNT

How do I create an account?
You can create an account during the checkout process or by visiting the account registration page on our website.

I forgot my password. How can I reset it?
Click on the “Forgot your password?” link on the login page. Enter your email address, and you will receive instructions to reset your password.

How can I update my subscription preferences?
You can manage your newsletter subscription by using the unsubscribe link located at the bottom of any of our marketing emails.

OTHER QUESTIONS

Do you have a loyalty program?
We are always looking for ways to reward our amazing customers. Please check our website at tinygodsshop.com for the most current information on any loyalty or reward programs.

Do you offer wholesale or bulk orders?
We currently do not have a formal wholesale program. For any large quantity inquiries, please contact us directly.

How can I collaborate with you?
We love collaborating with passionate creators! Please reach out to us via the contact form on our website with your proposal.

I have a question that isn’t answered here.
No problem! For any other inquiries, please reach out to us through the contact page on our website at tinygodsshop.com. Our team will be happy to assist you.